We understand that sometimes customers may not be completely satisfied with their purchase. As an online selling store, we want to make sure that our customers are completely satisfied with their purchases. Therefore, we have implemented a 15-day return policy for all items purchased from our store.
If you wish to return an item, please follow these steps:
- Contact our customer service team within 15 days of receiving the item to initiate the return process. You can reach us by email or phone, and we will provide you with a Return Authorization Number (RAN).
- Pack the item carefully and include all original packaging, manuals, and accessories. Please make sure the item is in its original condition and has not been used or damaged.
- Include the RAN with the package and send it back to us using a shipping method of your choice. Please note that you will be responsible for the cost of return shipping.
- Once we receive the item, we will inspect it to ensure that it is in its original condition. If everything is in order, we will process your refund or exchange within 7 business days.
Please note that some items may not be eligible for return, such as items that are on clearance or final sale. Additionally, we reserve the right to refuse any return that does not meet our requirements.
We value our customers and want to make sure that you are completely satisfied with your purchase. If you have any questions or concerns about our return policy, please do not hesitate to contact us.